Change Cyberattack Could Open Americans Up To Multiple Notifications Of Breach
We don’t know yet if Change’s breach will be a record. But based on the 6 terabyte report of compromise as well as the breadth of the Change system, it very well could be. United is reporting that it may be hard to tell who was impacted by the breach. Further, because of Change’s tentacles in the market with providers and payers, it could be that people are notified multiple times from different providers and a payer that their data was impacted. There could be hundreds of millions (even billions) of notifications. This will cause mass confusion.
In other events, United seems to be complaining that some insurers and providers are slow to reconnect to Change systems, which is needed to get the flow of information and claims. Some complain that they do not know yet if Change is secure. They are testing and obtaining independent verification. Also, some argue that reconnecting is difficult as certain systems are still down. Article here: https://www.modernhealthcare.com/cybersecurity/change-healthcare-update-unitedhealth-reconnect
This other article speaks to the continuing fallout and issues with systems, even those that have been restored. Things are not business as usual: https://www.modernhealthcare.com/providers/change-healthcare-update-networks-issues
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